Support

Questions, problems or ideas for FANDUST? Write to us, we read every message.

Contact

Support: support@sunfish.software
Please include: Your operating system, your DAW, and the FANDUST version (Help > About FANDUST).
Press: Press Kit and hello@sunfish.software

Common problems

macOS won't open it: Since version 1.2.2 the Mac build is signed and notarized by Apple. If an older download is blocked, download it again from My Account.
DAW doesn't list it: Check that it's in the plug-in folder from Install Help, then rescan plug-ins in your DAW.
Browser doesn't come back: Sign in with your e-mail and password in the activation window instead. Both ways give the same activation.
3 computers used: Deactivate a computer you no longer use on My Account, then activate again.
No confirmation e-mail: Check your spam folder. You can send it again from My Account.
Forgot password: Choose a new one.